How to Create an Accessible Website: From WCAG Analysis to Implementation

Step 1: Create Awareness and Find an Entry Point

The first step is creating awareness of accessibility within the company. Often, decision-makers aren't aware of how many people are affected by digital barriers - and how many potential customers are excluded as a result. Workshops, awareness training, and initial checks help bring the topic to the forefront.

Step 2: Audit & Analysis According to WCAG

The foundation for accessible digital offerings are the international standards of the Web Content Accessibility Guidelines (WCAG). A professional audit thoroughly examines your website or app:

• Can all content be used with screen readers?
• Are there alternative texts for images?
• Are colors and contrasts sufficient?
• Do forms and navigation elements work without a mouse?

Operal offers comprehensive accessibility analyses that identify weaknesses and provide concrete recommendations.

Step 3: Design and Implementation

Accessibility begins with design. Clear structures, understandable language, and sufficiently large controls are crucial. In technical implementation, semantically correct code, keyboard navigation, and accessible widgets ensure that all users can use your offerings.

Tip: Involve people with disabilities early in the development process - for example, through user tests or accessibility personas.

Step 4: The Accessibility Declaration

From 2025, a transparent accessibility declaration will be legally required. It informs users about how accessible your offering is, where there's still room for improvement, and how they can get support. Operal assists you in creating and publishing this declaration in a legally compliant manner.

Step 5: Monitoring and Continuous Improvement

Accessibility is not a one-time project but an ongoing process. Regular monitoring, user feedback, and updates ensure that your digital offerings remain permanently accessible - even as technology and content evolve.

Extra: AI Chatbots and Voice Bots as Accessible Innovation

With Operal's AI chatbots and voice bots, you make your website not only accessible but also particularly convenient: Users can interact with your website via voice or chat in all languages - a real added value for anyone who doesn't (only) use a mouse and keyboard.

Curious?

We offer you a non-binding demo of our voice and chatbot solutions - experience for yourself how simple digital accessibility can be!